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Smart Services

Smart services are data-based bundles of physically delivered services, digital services, and products that can be configured individually.

Timely Service Delivery & Incident Resolutions!!

Enhance the ability of a service provider to understand the needs of its customers, design solutions to address those needs, and then deliver them effectively.
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Smart services are data-based bundles of physically delivered services, digital services, and products that can be configured individually. These bundles are usually organised and performed on integrated service platforms.

The smart services concept combines the intelligent analysis of data with the transformation of user-centred services to provide added value for both service provider and customers. Smart services are not only about technological solutions; indeed, there are much broader implications.

Smart services can reduce unnecessary regulations and bureaucracy, and help eliminate the duplication of roles and services. This generates sustainable public value by integrating information, communication, and operational technologies with planning, management, and operations across numerous domains, process areas, and jurisdiction. We support companies in the development of digital products, sustainable digital business models and the implementation of recommendations for action and guidelines, which we develop for consortium partners.

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Smart Services

Smart services promise to transform enterprises and the public sector by embedding intelligence into critical infrastructure and everyday objects. Connected and intelligent ecosystems, transmitting data in near real-time, will form the crucible for a new generation of revenue streams, efficiency measures, and people-empowering strategies. They will also unleash greater innovation, customer experience, visibility, profitability, and resilience.

Key to unlocking this opportunity is access to three critical capabilities: Professional services that can help leaders create a smart services vision; providers with ready blueprints and pre-architected solutions; and managed services teams who can maintain smart services applications throughout their lifecycle.
At REDEXPER, we support manufacturing companies in building their digital business from the development of the digitization strategy to market launch and professionalization. With our special development approach, and the use of the unique infrastructure in the Smart Logistics cluster, digital business models are brought to market much faster and more successfully. The core of our approach consists of the rapid development and testing of solution-oriented prototypes.

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Smart Enterprise

Boost efficiency, security, productivity and health with a range of solutions including e-learning, digital document management, health screening, RPA-as-service, and payment platforms.

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Smart City

Smart cities put data and digital technology to work to make better decisions and improve the quality of life. They add digital intelligence to the urban world and use it to solve public problems.

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Smart Industry

Capitalise on the power of IoT and AI to improve revenue, operational efficiency, customer experience, visibility, and safety across manufacturing, retail, and logistics.

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Smart Home

From Airconditioning, to lighting, security, and beyond, smart home solutions offer control and automation to users to allow them to manage nearly any system using a smart device.

In order to support companies in the development of digital business models and their successful placement on the market, we have developed a special development approach. It is based on agile development principles and enables fast learning effects and the testing of new services on the market by means of early trials. Thus, the relevant questions can be answered, from the selection of the right data, to methods of data analysis, to the design of the user interface.

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